Terms & Conditions

All of the content and services provided through this website, shop.nickeykehoe.com (or "our website"), are provided by Nickey Kehoe, Inc. ("Nickey Kehoe") under the terms and conditions set forth below (and in our Privacy Policy, which, together, constitute the terms of use of our website). By visiting or shopping at our website, you agree to accept and be bound by these terms and conditions. It is the responsibility of each user of our website to read and understand these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.

Methods of Payment

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay and G Pay for all orders placed online.

Charges & Credits

Customer authorizes, understands, and agrees that all charges and fees as outlined in the Terms of Sale can be charged on the credit card provided at time of sale. Store credits are valid for use within 1 full year from credit date. 

Store credits can only be used by customer whose name appears on the original transaction / account and is not transferable to a second party.

Sales Tax

Sales tax at the standard statewide rate of 7.50% is applicable on all orders shipped to addresses in California plus any additional California county or municipal sales taxes associated with the shipping address (e.g. Los Angeles County clients will be charged 7.50% CA tax + 1.50% LA County Tax = 9.00%). Orders shipped outside of California are sales tax-exempt.

If you seek a tax exemption, Nickey Kehoe requires a completed, current California Resale Certificate Form be submitted for each order where tax is removed. We do not keep forms on file. Tax will not be removed from quotes or invoices until a completed form is submitted and approved.

Shipping Options

We ship within the continental United States, Hawaii, and Alaska and Internationally*. Our standard method of shipping is via UPS Ground. We ask that you please allow 7-10 days from purchase date of shipment for delivery. If you would like to receive your orders sooner, please select 2 Day Shipping at checkout or contact our store at 323.954.9300.

Nickey Kehoe makes efforts to ship merchandise within 2 days of purchase. We are still a small business and it may take up to 2-4 days to process your order during peak shopping periods and holidays — thank you for your patience.

We are unable to ship to PO Box addresses as we ship via UPS. 

Nickey Kehoe provides delivery of merchandise thru a number of different third-party delivery services. Nickey Kehoe is only a facilitator between the customer purchasing the merchandise and the delivery service being used. Nickey Kehoe is not an agent for either and has no liability with respect to the delivery service. However, in the event an item arrives damaged or incorrect, Nickey Kehoe will coordinate a replacement, credit or refund based on circumstances. 

*Shipping rates to certain regions vary. Oversize items may require additional handling fees, which are displayed at checkout. In the event of a significant difference of shipping charges, you will be notified before your order ships and you must approve the additional charge.

In-Store Local Pickup

If preferred, you may select free, in-store pickup during checkout and collect your order at:

Nickey Kehoe
7226 Beverly Blvd
Los Angeles, CA 90036
Monday-Friday, 10am - 5pm
Saturday, 11am - 5pm

We ask that you please give us a call prior to pick-up so that we may have your order ready.

We are not responsible for paid items left over three weeks (21 days) from purchase. 

Delivery Postponement & Storage Fees

Customer agrees to accept delivery or arrange a pickup within 10 business days of the order being available. After 10 business days of the order being available for delivery or pick-up, the customer understands and agrees to a $120.00 storage fee per week, not to exceed 8 weeks. After 2 months, the order will be deemed canceled and the customer is responsible for any applicable cancellation and storage fees. 

Returns

Items purchased online may be returned for a full refund within 21 days of delivery. All items must be returned in their original packaging and condition. To begin a return, please contact webstore@nickeykehoe.com.

Once items are received by Nickey Kehoe, refunds are credited to the original form of payment. This is typically received within 1-2 business days. 

Unless the item is received damaged, customers are responsible for any shipping costs for returns and exchanges. Delivery charges are not refunded for unsuccessful delivery attempts.

All NK Collection, fine art, vintage, sale, "as-is" and internationally shipped items are considered final sale and ineligible for return. All custom, made to order items or those “direct shipped” from vendors, suppliers or workrooms are also ineligible for return, cancellation or exchange.

Gift receipt exchanges must occur within 30 days from original purchase date. 

Merchandise may also be returned in person at our store on Beverly. Blvd. in Los Angeles. Nickey Kehoe does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery. 

We advise sending returned packages with a reliable carrier and tracking to:

Nickey Kehoe
Attn: Returns
7266 Beverly Blvd.
Los Angeles, CA 90036

International Returns

Due to the high carbon footprint of processing international returns, we are unable to accept the return of items purchased and shipped internationally. If an item arrives broken or the incorrect item is received, please contact us at webshop@nickeykehoe.com and we'll be happy to help provide a refund for the item or arrange for a replacement.

Backorders

Occasionally there are times when items become back-ordered. In the event of a back-order, you will be notified via e-mail of the estimated arrival time. For questions regarding your order please contact us at 323.954.9300 or e-mail us at webshop@nickeykehoe.com. 

Special Order Lead Times

Lead times quoted at the time of purchase are estimates and may vary due to unforeseen circumstances. Nickey Kehoe will provide ample notification of any anticipated delays in lead time. Lead/delivery times are not guaranteed and do not qualify as a reason for a return, cancellation or exchange. · Delays such as defective fabric (in-stock or COM) may affect lead-time. If an issue should arise with the fabric of choice – please be advised that the lead time is subject to change.

Will it Fit 

Customer or Customer representative is responsible to ensure all furniture being ordered & delivered fits thru all doorways, hallways & elevators prior to purchase. Once the order is placed – Nickey Kehoe does not cancel orders once placed. Nickey Kehoe bears no responsibility with regard to measuring or determining whether an item will fit or not. Furniture disassembly services available that can assist but payment for this service comes from the customer. 

Privacy Policy

At NickeyKehoe we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers so Nickey · Kehoe can better serve you in the future. If changes to this privacy policy are made, they will be posted on our website promptly. 

Security

All transactions on shop.nickeykehoe.com take place via a secure SSL encrypted server link. Credit/debit card information is not stored on our database. You will notice that the URL reads https:// when completing your transaction. This indicates a secure URL. This software is the industry standard and run by the servers at shopify.com. Please contact us anytime if you have any questions regarding the security of our site, but we can assure you that we have taken the required measures to insure it as such.  

Warranties by You

In placing an order or making purchases from our website, you represent and warrant that you are at least 18 years of age and that all information that you provide to nickeykehoe.com is true, accurate and complete and that you have legal authority to place an order.

Disclaimer of Warranties and Limitation of Liability

This site is provided by Nickey Kehoe on an "as is" and "as available" basis. Nickey Kehoe makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website is at your sole risk.

To the full extent permissible by applicable law, Nickey Kehoe disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. Nickey Kehoe does not warrant that our website, the servers on which our website is hosted, or e-mail sent from Klaviyo are free of viruses or other harmful components. Nickey Kehoe will not be liable for any damages of any kind arising from the use of our website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.