Items purchased online may be returned for a full refund within 21 days of delivery, except for any sale, "as-is", fine art, made to order and one-of-a-kind items. Nickey Kehoe Collection furniture, lighting, and wallpaper are also ineligible for return. To begin a return, please contact webshop@nickeykehoe.com.

While we completely understand that some items don't work out, we take great care in the packaging and shipment of each and every order. As such, entirely returned orders over $1000 will incur a 25% restocking fee to account for the considerable time, cost, and labor expended. As with all other returns based on customer preference, customers are responsible for return shipping and refunds are contingent on items arriving in their original packaging and condition.

Final Sale

All NK Collection, fine art, vintage, sale, "as-is" and internationally shipped items are considered final sale and ineligible for return. All custom, made to order items or those “direct shipped” from vendors, suppliers or workrooms are also ineligible for return, cancellation or exchange. 

Wood & Fabric Samples

In order to reduce our shipping footprint, all mailed wood and fabric samples are yours to keep and do not need to be returned.

Returns & Exchanges

Gift receipt exchanges must occur within 30 days from original purchase date. 

All return eligible items must be returned in their original condition and product packaging. Please note that, unless the item is received damaged, customers are responsible for any shipping costs for returns and exchanges. Delivery charges are not refunded for unsuccessful delivery attempts.

We advise sending returned packages using a reliable carrier of your choice with tracking to:

Nickey Kehoe
Attn: Returns
7266 Beverly Blvd.
Los Angeles, CA 90036

Merchandise may also be returned in person at our store on Beverly. Blvd. in Los Angeles. 

Once items are received by Nickey Kehoe, refunds are credited to the original form of payment and funds are typically available within 1-2 business days.

We advise using sufficient care and materials to ensure your returned item arrives undamaged and in its original condition. We do not assume responsibility for returned items that arrive damaged or reimbursement or compensation of returned packages lost in transit without proof of delivery.

International Returns

Due to the high carbon footprint of processing international returns, we are unable to accept the return of items purchased and shipped internationally. If an item arrives broken or the incorrect item is received, please contact us at webshop@nickeykehoe.com and we'll be happy to help provide a refund for the item or arrange for a replacement.

Trade Memos and Returns

All Trade Memos must be processed through our store, located at 7266 Beverly Blvd. For Trade clients interested in a memo or stylists seeking product for a shoot, please contact info@nickeykehoe.com or call us at 323.954.9300.

Memos purchased and returned through our online store will be refunded as store credit minus a 20% restocking fee. 

In order to reduce our shipping footprint, all mailed wood and fabric samples are yours to keep and do not need to be returned.

Incorrect or Damaged Items

If an item arrives damaged or the incorrect product is received, please contact webshop@nickeykehoe.com and a pre-paid return label will be sent to you by email to make the return.

Once received, a refund will be paid to your original payment method. Funds are typically returned to the account within 1-2 business days after processing.

Will it Fit 

Customer or Customer representative is responsible to ensure all furniture being ordered & delivered fits thru all doorways, hallways & elevators prior to purchase. Once the order is placed – Nickey Kehoe does not cancel orders once placed. Nickey Kehoe bears no responsibility with regard to measuring or determining whether an item will fit or not. Furniture disassembly services available that can assist but payment for this service comes from the customer.