Online orders may be returned within 14 days of delivery while gift exchanges may be returned within 30 days of purchase. International shipments are considered final sale and ineligible for return.

We kindly request that you inspect all packages within 3 days of receipt and report any damages that may have occurred during transit so that we may assist in filing a claim with the carrier on your behalf.

All NK Collection, fine art, vintage, sale, "as-is" and internationally shipped items are considered final sale and ineligible for return. All custom, made to order items or those “direct shipped” from vendors, suppliers or workrooms are also ineligible for return, cancellation or exchange.

This includes:

- Nickey Kehoe Collection Furniture, Lighting & Wallpaper
- Vintage Furniture, Rugs, Lighting & Accessories
- Contemporary Fine Art
- Furniture Marolles
- Items direct shipped from vendors/suppliers/workrooms (ex: Windsor metal furniture collection, fabric yardage, wallpaper, etc)
- Sale & "As-Is" items
- Floor models
- Wood, Fabric & Wallpaper Samples- International Shipments

Click here to begin a return or exchange.

Gift returns & exchanges may be made within 30 days of purchase. International shipments are considered final sale and ineligible for return.

Sale, "as-is", fine art, made to order and one-of-a-kind items are ineligible for return. This includes:

- Nickey Kehoe Collection Furniture, Lighting & Wallpaper
- Vintage Furniture, Rugs, Lighting & Accessories
- Contemporary Fine Art
- Furniture Marolles
- Items direct shipped from vendors/suppliers/workrooms (ex: Windsor metal furniture collection, fabric yardage, wallpaper, etc)
- Sale & "As-Is" items
- Floor models
- Wood, Fabric & Wallpaper Samples- International Shipments

Click here to begin your return or exchange.

All return eligible items must be returned in their original condition and product packaging. Please note that, unless the item is received damaged, customers are responsible for any shipping costs for returns and exchanges. Delivery charges are not refunded for unsuccessful delivery attempts.

Click here to begin a return or exchange.

Once items are received by Nickey Kehoe, refunds are credited to the original form of payment and funds are typically available within 3-10 business days.

Due to the high carbon footprint of processing international returns, we are unable to accept the return of items purchased and shipped internationally. If an item arrives broken or the incorrect item is received, please contact us at webshop@nickeykehoe.com and we'll be happy to help provide a refund for the item or arrange for a replacement.

Quotes provided online and in store are valid for 30 days, excluding those provided between 3/10/26 - 4/14/26, which are valid from the date offered through 4/14/26, due to pending price increases.

Memos must be processed through the store where the memo was originally placed. For Trade clients interested in a memo, please contact info@nickeykehoe.com.

In order to reduce our shipping footprint, all mailed wood and fabric samples are yours to keep and do not need to be returned.

We kindly request that you inspect all packages within 3 days of receipt and report any damages that may have occurred during transit so that we may assist in filing a claim with the carrier on your behalf.

If an item arrives damaged or the incorrect item is received, please click here to begin your return or exchange. 

A refund will be credited to your original form of payment following receipt and quality check of returned items and are typically available within 3-10 business days. Purchases made via Shop Pay follow our standard return policy.

Refunds are credited to the original form of payment and are typically available within 3-10 business days following receipt and quality check of returned items. Purchases made via Shop Pay follow our standard return policy.

While we completely understand that some items don't work out, we take great care in the packaging and shipment of each and every order. As such, entirely returned orders over $1000 will incur a 25% restocking fee to account for the considerable time, cost, and labor expended. As with all other returns based on customer preference, customers are responsible for return shipping and refunds are contingent on items arriving in their original packaging and condition.

Customer or Customer representative is responsible to ensure all furniture being ordered & delivered fits thru all doorways, hallways & elevators prior to purchase. Once the order is placed – Nickey Kehoe does not cancel orders once placed. Nickey Kehoe bears no responsibility with regard to measuring or determining whether an item will fit or not.

Joyful occasions or "just because" — we offer gift registries for all occasions. Register for an upcoming birthday, wedding, housewarming or a just-for-you wishlist. Click here to create yours.

Looking to update your Gift Registry? Click here to edit your registry profile information, photo, and registered items; view existing orders associated with your registry; and get a shareable link for friends and family.

Didn’t receive everything on your list?

Gift registrants are eligible for a discount code valid for one month following your event to pick up the last few items missing from your list.

Following your event, a personal 15% registry discount code will be emailed to the address on file. Discount codes are valid for 1 month following the send date and is applicable on all regularly priced items.

We ship within the continental United States, Hawaii, and Alaska and Internationally*. Our standard method of shipping is via UPS Ground; however, also offer in-store pickup and White Glove Delivery Service. We ask that you please allow 7-10 days from purchase date of shipment for delivery for UPS shipments. If you would like to receive your orders sooner, please select 2 Day Shipping at checkout.

Nickey Kehoe makes efforts to ship merchandise within 2 days of purchase. We are still a small business and it may take up to 2-4 days to process your order during peak shopping periods and holidays — thank you for your patience.

Please note that we are unable to ship to PO Box addresses as we ship via UPS. 

*Shipping rates to certain regions vary. Oversize items may require additional handling fees, which are displayed at checkout. In the event of a significant difference of shipping charges, you will be notified before your order ships and you must approve the additional charge.

Orders of smaller, in-stock items that ship via UPS are typically processed within 1-2 business days. For guidance on UPS Ground shipping times, please see UPS’s Shipping Estimates.

To request Signature Upon Delivery, make a note at checkout or contact us at webshop@nickeykehoe.com

Please note Nickey Kehoe is not responsible for lost or stolen packages. To report a missing package or file a claim, please contact UPS.

Select free, in-store pickup at checkout to retrieve items from our Los Angeles location. You will receive an email notification when your online pickup order is ready.

Items may be picked up Monday-Friday 10am-5pm at:

Nickey Kehoe

7266 Beverly Blvd

Los Angeles, CA 90036


We are not responsible for paid items left over three weeks (21 days) from purchase. 

Larger items such as NK Collection and vintage may require pick up from our warehouse, located at:

Nickey Kehoe Warehouse
6433 Canning St.
Commerce, CA 90040

Items are available for pickup Monday-Friday 9am to 4pm.

Please note that clients or third party couriers must provide their own packing materials. We are unable to provide packing materials or blanket wrapping, unless previously arranged with a salesperson.

Large and fragile items including NK Collection pieces, fine art and vintage may require shipment via White Glove Delivery. This premium delivery service includes blanket wrapping of each item, inside placement and removal of all packaging and debris.

To request, simply select "White Glove Delivery" at checkout. For questions, please contact webshop@nickeykehoe.com. Quotes provided online and in store are valid for 30 days.

We are happy to work with your team to coordinate Will Call, should you prefer to coordinate your own delivery services. To begin this process, contact tradesales@nickeykehoe.com.

Each Nickey Kehoe Collection piece is fully customizable in an assortment of COM (Customer's Own Material), Nickey Kehoe Twill, Holland & Sherry Corduroys, Howe at 36 Bourne Street and Susan Deliss fabrics as well as an array of custom wood finishes.

For additional information on fabrics and finishes or to request samples, click here.

We’re happy to offer complimentary fabric and wallpaper swatches. Our assortment of custom wood finishes are also available for a small cost. To request samples, click here. In order to reduce our shipping footprint, all mailed samples are yours to keep and do not need to be returned.

Nickey Kehoe Collection Furniture and Lighting are custom, one of a kind pieces made to order. Production lead times vary by product and may be found on each item’s online listing. For questions about a particular item, contact webshop@nickeykehoe.com.

Once a piece is completed, Collection Furniture and Lighting typically ships within 2-4 weeks, depending on location.

Please note that we only ship using premium, blanket wrapped delivery services due to the custom, one of a kind nature of our pieces. Freighting and crating may be available to members of the Trade Program for an additional cost. To inquire, contact tradesales@nickeykehoe.com.

We take great pride in creating heirloom quality furniture that has been built to be enjoyed for generations to come. Each of our Collection pieces has been carefully made by expert craftspeople utilizing traditional construction techniques and always with the finest grade solid wood. Visit our Furniture Care Guide for recommendations on how to preserve your Collection furniture for the lifetimes ahead.

Tearsheets for our NK Collection Furniture may be found on each product's page or here.

As a member of the Nickey Kehoe Trade Program, you’ll receive exclusive trade discount pricing both online and in-store, access to a robust COM program, and a dedicated Trade Representative to closely assist with your design project needs.

Members of our community also receive tax exemption on applicable orders and early access to new product launches and trade-only events.

Our Trade Program is open to all designers, architects, purchasing agents, and stylists. To apply, complete our Trade Application Form and we’ll respond within 24 hours with a confirmation email, invitation to create an online trade account, and additional details about our program.

Invitation to the Nickey Kehoe Trade Program includes a dedicated online account that allows you to shop online with an automatically applied trade discount. Once logged in, your trade discount will display on all eligible items and is automatically applied at checkout.

For personal assistance or questions, you may contact tradesales@nickeykehoe.com.

We are happy to extend tax exemption to all eligible and registered Trade Program members.

Click here to access our Trade Program Application, a list of eligible tax-exempt states and the required Resale Certificate forms needed for exemption.

Please note we only accept the Resale Certificates linked above and do not accept seller's permits, business licenses or W9s as valid tax exemption documents.

For questions, contact tradesales@nickeykehoe.com.