Nickey Kehoe offers a one-year warranty to the original purchaser with proof of purchase for all NK Collection designs. During the applicable warranty period, Nickey Kehoe, as its sole obligation, will repair or replace (at Nickey Kehoe’s option) any product, part or component covered by this warranty which Nickey Kehoe determines has failed under normal use as a result of a defect in material or workmanship; Nickey Kehoe will repair or replace the aforementioned product, part, or component with a comparable product, part or component.
Nickey Kehoe must receive a written claim of notice within the warranty period and within thirty (30) days after discovery of the basis for the warranty claim. Images of the product issue may be required by Nickey Kehoe to initiate a warranty claim. This warranty extends only to the original purchasers who acquire new products from Nickey Kehoe. Any misuse, abuse, or modification to the original product voids the warranty. The warranty period starts from the date of shipment or pick up from our facilities.
Exclusions from Limited Warranty Nickey Kehoe does not warrant:
-Natural variations of wood grain or figure or the presence of character marks
-Changes in surface finishes due to aging or exposure to light
-Marks, scars, or wrinkles occurring naturally in leather
-Failure resulting from normal wear and tear
-The matching of colors, grains, or textures of natural materials
-The colorfastness or the matching of colors of textiles, including an exact match to cuttings or to swatch
-Designs that have been upholstered in COM (Customers’ Own Material).
-Damage, marking, or staining of veneer or painted surfaces due to contact with rubber or similar compounds; improper use of cleaning products, damage from sharp objects or imprinting from writing instruments, or prolonged exposure to moisture, salt air or direct sunlight
-Discoloration of textiles and surface materials due to exposure to elements, soiling, stains, or dye transfer from clothing, including denim
-Discoloration or deformity of surfaces (such as cracks and checking in wood) due to humidity or temperature-related issues
-Damage caused by storage or relocation of product after the initial delivery to the consignee
Nickey Kehoe will not warrant products that are exposed to extreme environmental conditions or that have been subject to improper storage.