Title: Sales Associate Parlor
Location: New York City
Reports to: General Manager
Employment Type: Full-time
Pay range: $65-70k / yr
FLSA Status: Non-exempt
POSITION SUMMARY
Nickey Kehoe is seeking a personable, proactive, and detail-oriented Sales Associate to support our senior sales team and deliver an exceptional customer experience in a fast-paced, design-driven showroom.
The ideal candidate has 2+ years of sales experience, strong organizational and data-entry skills, and a demonstrated ability to contribute to sales goals. Experience in furniture, textiles, wallpaper, rugs, or home furnishings is strongly preferred, along with a genuine passion for interior design, art, craftsmanship, and beauty.
This hands-on role supports the sales process from customer inquiries and quotes through transactions, custom orders, and follow-up. We are looking for someone who is personable, customer-focused, proactive, creative, and solution-oriented, with strong follow-through and a commitment to maintaining a polished, welcoming showroom.
DUTIES INCLUDE
- Sales & Customer Experience
Support the senior sales team in achieving sales goals and delivering exceptional customer service. - Welcome and engage customers, designers, and trade professionals with warmth, professionalism, and product knowledge.
- Develop customer relationships and actively prospect new business.
- Assess customer needs and recommend products and complementary pieces.
- Manage sales from initial inquiry through completion, including follow-up on leads, quotes, orders, and customer requests.
- Work with designers and end users on custom furniture orders, ensuring accuracy and attention to detail.
- Communicate custom order details clearly with the production team.
- Share product knowledge, new arrivals, special opportunities, and upcoming events with customers.
- Process sales, memos, exchanges, and transactions accurately and in accordance with company policies. Sales Support & Operations
- Respond to customer inquiries by phone and email and create and manage customer requests.
- Perform accurate data entry and maintain customer and sales records.
- Prepare quotes, update spreadsheets, and assist with sales reporting and administrative projects.
- Maintain visual merchandising standards and ensure the showroom is clean, organized, stocked, and welcoming.
- Assist with product presentation, restocking, and other showroom needs.
- Collaborate closely with the General Manager, senior sales team, and internal departments to keep business moving efficiently.
- Support showroom events, workshops, book signings, and other special activations.
- Take initiative, adapt to changing priorities, and contribute to a positive, team-oriented environment.
- Perform other duties and special projects as assigned.
QUALIFICATIONS & KEY ATTRIBUTES
- 2+ years of sales experience, with a proven ability to achieve or contribute to sales goals.
- Experience in furniture, textiles, wallpaper, rugs, interior design, or related home furnishings strongly preferred.
- Strong data-entry, administrative, organizational, and multitasking skills.
- Experience with quotes, transactions, customer follow-up, and sales support.
- Proficiency in Microsoft Excel and strong computer skills.
- Shopify and Google Workspace experience is a plus.
- Excellent verbal and written communication skills.
- Warm, personable, and genuinely enjoys working with people.
- Passion for interior design, art, craftsmanship, and beauty.
- Resourceful, solution-oriented, and comfortable thinking outside the box.
- Self-motivated, reliable, detail-oriented, and able to work independently and as part of a team.
- Flexible and comfortable working in a fast-paced environment with multiple moving parts.
- A college degree is a plus but not required.
- Weekend and event availability required.
SCHEDULE
This is a full-time, in-person position based at Nickey Kehoe’s New York showroom.
Regular Schedule
Saturday: 9:30 a.m. - 6:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.
Monday: 9:30 a.m. - 6:00 p.m.
Tuesday: 9:00 a.m. - 6:00 p.m.
Wednesday: 9:30 a.m. - 6:00 p.m.
The schedule is subject to change based on business needs, showroom events, and operational requirements. Additional flexibility may be required.
At Nickey Kehoe, we offer generous benefits, including:
- Medical, Dental, Vision Insurance
- 401(k) + Company Matching
- Competitive Paid Time Off
- Generous Employee Discount
- Hybrid Work Opportunities
- Parental Leave Benefits
- Monthly Office Lunches
- Community Volunteering
*Comprehensive benefits may be applicable to full-time, regular employees only.
As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of age, race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.
Upon request to hr@nickeykehoe.com and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
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