Location: Los Angeles 
Reports to: Director of Trade
Employment Type: Full-time 
FLSA Status: Exempt 
Salary Range: $95 - $120K

POSITION SUMMARY

The Business Development Manager at Nickey Kehoe plays a pivotal role in driving revenue growth and fostering long-term relationships with trade clients, including interior designers, architects, and industry professionals. Aligning with our mission of creating grounding and beautiful spaces, the BDM proactively engages with new and existing clients, hosts showroom consultations, and collaborates with the showroom team to ensure an exceptional client experience. By supporting strategic outreach initiatives and brand awareness, the BDM works closely with the Director of Trade to enhance showroom visibility and expand market presence. 

DUTIES INCLUDE

• Actively introduce and promote the Nickey Kehoe brand and product line through consultations, presentations, showroom tours, and events.
• Conduct in-depth research to identify and evaluate potential clientele within the designated territory, leveraging industry insights, market trends, and competitive analysis to target high-value prospects and expand the client base.
• Conduct targeted outreach and prospecting to attract new designers to Nickey Kehoe
• Maintain ongoing communication with existing trade clients to ensure strong relationships and continued business 
• Collaborate with the showroom team to create an engaging and informative space for trade clients
• Partner with Trade Sales Representatives and Coordinators to support a seamless order process
• Assist in quoting and responding to trade inquiries in a timely manner
• Monitor trade client engagement and sales trends to identify new opportunities for growth
• Work with the Director of Trade to develop trade sales growth initiatives, events, and outreach strategies
• Represent Nickey Kehoe at industry events and showroom activations
• Identify opportunities for partnerships and collaborations with non-competing brands to enhance showroom visibility 
• Leverage sales data and analysis to gauge progress, identify trends and market opportunity 
• Communicate assortment opportunities, trends and feedback to Product development and Buying Teams
• Other duties as required by your manager. 
  

QUALIFICATIONS & KEY ATTRIBUTES

• Must have 3-5 years of furniture and textile experience
• Bring an established network of interior design industry contacts and a proven book of business to drive immediate growth and contribute to the expansion of the company’s client base.
• Strong networking and relationship building skills 
• Reliable transportation to travel between client sites 
• Charismatic with strong relationship building skills 
• Self-motivated; takes initiative to build relationships and ability to access what is working and what is not
• Ability to communicate confidently and effectively with high end trade clients
• A proactive and strategic approach to outreach, client engagement, and sales growth 
• Understanding of custom furniture processes, textile, and trade policies  
• Excellent organizational and time management skills to balance client engagement and sales support
• Willingness to collaborate across teams to enhance the trade experience at Nickey Kehoe 
  

TRAVEL REQUIRED: 

Initial focus on the greater Los Angeles area and California with expanding travel to key west coast markets. 

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law. 

Upon request and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

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Title: Sales Associate - Household
Location: Los Angeles
Reports to: Director of Retail
Employment Type: Full-time
FLSA Status: Non-exempt
Pay range: $25-40/hr

POSITION SUMMARY

As a Sales Associate at Nickey Kehoe, you will greet and assist clients with a strong focus on delivering an exceptional hospitality experience in line with the Nickey Kehoe mission. You will encourage client engagement with our merchandise by offering outstanding customer service, always sharing the stories behind our makers and artists, as well as providing insights into our NK Collection.

In addition, you will quickly respond to client inquiries via email and support the sales process using our POS system. You will also assist with order processing and tracking as required. The Sales Associate is service-oriented, adaptable, courteous, and conscientious in their work, providing a seamless and enjoyable shopping experience for our customers.

DUTIES INCLUDE

• Greet and graciously assist clients with focused attention to creating a high-end customer experience sharing the stories of our makers and artists
• Facilitate sales using our point-of-sale system and closing out sales orders on a daily basis.
• Restock merchandise on the showroom as necessary
• Work with back of house to organize back stock and replenish packaging supplies 
• Reply swiftly to client inquiries via email or phone
• Assist Visual Merchandiser in the upkeep of the visual experience and merchandising in Household, ensuring fresh, tidy, organized, and photo-ready displays and vignettes
• Ensure that products leaving the store are safely packaged and gift wrapped
• Organize gift wrapping material such as paper, ribbon, and ensure accurate labeling, logical placement, neat arrangement, and cleanliness
• Maintain and practice general showroom maintenance 
• Other projects and tasks as assigned by Manager
  

QUALIFICATIONS & KEY ATTRIBUTES

• Previous sales experience, preferably in a retail environment
• High-end customer service and the ability to remain graceful under pressure
• Familiarity with POS and inventory tracking systems
• Excellent communication skills both verbal and written
• Aptitude for multitasking and prioritizing tasks 
• Ability to retain and communicate product knowledge
• Highly self motivated and takes initiative to provide support to team members
• Interest in product knowledge and research in the interior design industry
• Familiarity with PC/Mac platforms and strong basic computer skills
• Experience working with Interior Designers and Industry professionals
• Comfortable with dynamic environments and assisting in visual merchandising, packaging / handling product and activity-based services

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law. 

Upon request and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

APPLY

Title: Sales Assistant
Location: New York
Reports to: Director of Retail
Employment Type: Part-time
FLSA Status: Non-exempt

POSITION SUMMARY

As a Sales Associate at Nickey Kehoe, you will greet and assist clients with a strong focus on delivering an exceptional hospitality experience in line with the Nickey Kehoe mission. You will encourage client engagement with our merchandise by offering outstanding customer service, always sharing the stories behind our makers and artists, as well as providing insights into our NK Collection.

In addition, you will quickly respond to client inquiries via email and support the sales process using our POS system. You will also assist with order processing and tracking as required. The Sales Associate is service-oriented, adaptable, courteous, and conscientious in their work, providing a seamless and enjoyable shopping experience for our customers.

DUTIES INCLUDE

• Greet and graciously assist clients with focused attention to creating a high-end customer experience sharing the stories of our makers and artists
• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Demonstrate and communicate a keen understanding of product information, furniture construction and design knowledge
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Provides a frictionless customer experience by utilizing resources to transact in the moment, find sizes and colors, and place orders for items not available in store
• See sales through to completion and follow-up with the customer as necessary
• Organize, label and ship fabric, finish, and wallpaper samples and sample boxes
• Ensure that products leaving the store are safely packaged and gift wrapped
• Facilitate sales using our point-of-sale system and closing out sales orders on a daily basis.
• Restock merchandise and packaging materials as necessary
• Reply with 24 hours to client inquiries via email or phone
• Assist in the upkeep of the visual experience and merchandising in Household, ensuring fresh, tidy, organized, and photo-ready displays and vignettes as well as maintain and practice general showroom maintenance
• Maintains Nickey Kehoe's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
• Other projects and tasks as assigned by Manager

QUALIFICATIONS & KEY ATTRIBUTES

• Previous sales experience, preferably in a retail environment
• High-end customer service and the ability to remain graceful under pressure
• Familiarity with POS and inventory tracking systems
• Excellent communication skills both verbal and written
• Aptitude for multitasking and prioritizing tasks
• Ability to retain and communicate product knowledge
• Highly self motivated and takes initiative to provide support to team members
• Interest in product knowledge and research in the interior design industry
• Familiarity with PC/Mac platforms and strong basic computer skills
• Experience working with Interior Designers and Industry professionals
• Comfortable with dynamic environments and assisting in visual merchandising, packaging / handling product and activity-based services
• Must be able to lift up to 50lb

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.

Upon request and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

APPLY

OUR MISSION

Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.

OUR VALUES

We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.  

We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work. 

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law. 

Taking care of yourself and loved ones comes first. We offer a competitive benefits package that includes medical, dental, and vision.

We also offer additional benefits via our Employee Assistance Plan.

We offer 401K Retirement Program to all eligible employees and provide a 100% vested Employer Match to all enrollees.

Our new employees earn 27 days of paid time off per year, including:

- 14 Vacation Days
- 7 National Holidays
- 7 Company Holidays (Annual Holiday Closure)